The Windows protected your PC tech support scam that displays ana lert that pretends to be a Windows alert that SmartScreen protected you from a threat. This fake alert then states that a malicious ...

Tech Support scammers are using a free utility called Lock My PC to lock users out of their PCs unless they pay the requested "support" fees. For years telephone scammers pretending to be from ...

The U.S. Federal Trade Commission’s game of whack-a-mole with Windows tech support scammers continues. The FTC and the State of Florida recently announced the temporary shut down of several businesses ...

Buying a PC, tablet, or phone means entering a relationship with the manufacturer. But which companies will treat you right after they have your money? Our readers have strong opinions on the top ...

Every year as part of our Readers' Choice and Business Choice surveys for laptops, desktop PCs, smartphones, and tablets, we ask readers who have made use of vendor-provided tech support or repairs to ...

Tech support scams might be something that you've all heard of before, but that doesn't make them any less dangerous. The FBI recently issued a public service announcement, warning people to be on the ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

But building your own PC—easy as it can be, as you can see in our Rigged Up section—doesn't necessarily mean you are your own best tech support. At least not compared to the feelings that Mac users ...

Small and midsize businesses have most–if not all–of the same IT needs as larger organizations, but they lack the resources and dedicated IT departments to manage them. At the same time, ...

When it comes to computer tech support, Apple and its stores get top marks from our readers. Still, Apple isn’t perfect and is not without its own horror stories, though they are fewer than the ...