Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. One in 4 companies abandon bank onboarding before using the product they signed up for, ...

TROY, Mich.--(BUSINESS WIRE)--A combination of improved business outlooks, stabilizing rates and improved communications have helped business customer satisfaction with electric utilities ...

Florence Chikezie, Founder at ReDahlia & Entrepreneurs.ng. I help new entrepreneurs start businesses in 30 days & guide companies to scale. Business sustainability is heavily hinged on building ...

LIVONIA, Mich., Jan. 07, 2025 (GLOBE NEWSWIRE) -- A new Cogent Syndicated report from Escalent finds that business customer engagement with utilities has improved significantly, ending a trending ...

Opinions expressed by Entrepreneur contributors are their own. Align teams for a seamless customer journey and foster cross-functional collaboration for success. Build trust through authentic customer ...

Is your company customer centric? Does your leadership team know what that means? According to Peter Fader, “Customer centricity is not really about being nice to your customers. It is not a ...

TROY, Mich.: 15 Oct. 2025 —Overall satisfaction among gas utility business customers averages 645 (on a 1,000-point scale), according to the J.D. Power 2025 U.S. Gas Utility Business Customer ...

TROY, Mich.: 12 Nov. 2025 — With the average price per kilowatt hour for commercial customers rising 6.7% and the frequency and severity of power outages increasing in 2025, business customer ...

Verizon uses generative AI to reduce the workload from its high volume of business-related calls. The AI can give agents prompts on how to handle issues and summarize calls with customers. This ...

WEC Energy Group and Clark Public Utilities earned top ranks in the study designed to evaluate energy providers across nine key utility attributes. BOULDER, Colo., Oct. 1, 2025 /PRNewswire/ -- E ...

The Un-carrier introduces three new 5G Internet plans to give both consumer and small business customers more choice and better value 5G Home Internet customers can now get benefits like Hulu on Us, ...